HKT windows and handoff markers

Flow KPIs can move when clocks and handoff tags move—not when the product does.

Person working on a laptop at a wooden desk

Teams serving users in Hong Kong often mix UTC warehouse timestamps with HKT operations calendars. A cohort day that spans the wrong midnight shifts every dwell and throughput cell without anyone shipping a feature.

Missing or duplicated handoff markers create similar ghosts: returning users appear as new cohorts, and day-seven rates look healthier or worse depending on merge rules.

Before celebrating a flow lift after a platform migration, list SDK versions, identity rules, timezone settings, and handoff tags beside the chart. If those moved, treat the chart as suspect until you rebuild from raw events.